Medxcel is here to lead the transformation of healthcare facilities management by incorporating a new approach to providing services. Created by healthcare, for healthcare, we have a dedicated focus on our people and customers, as well as providing tools, processes, support resources, data analytics and insource strategies that drive results.
The Training Specialist II, will provide instruction to the associates of Medxcel located in the Central Office - Indianapolis, IN and remote field locations. This position conducts face-to-face, facilitated asynchronous online, synchronous webinar training sessions covering technical skills on new and existing technologies, limited soft skills training as it relates to facilities operations in the healthcare environment, and monitors analytics related to training effectiveness. The Training Specialist II conducts Kirkpatrick Levels I, II and III evaluation, monitors related metrics, and conducts any warranted remediation. This individual makes recommendations and executes alternative training plans and contributes to the continuous improvement efforts of the training team. This individual acts as Level II support for internal and external questions related to business and trained business systems. The Training Specialist II will develop and maintain written training materials and user manuals and ensure up-to-date training resources. This individual facilitates the execution of technical training plans through managing classroom learning environments (face-to-face and online), schedules, written materials and learning outcomes.
Training and Implementation:
1-3 years’ experience teaching online preferred
1-3 years’ experience in Facilities Management and/or healthcare preferred